Wow! plenty of gems in here Marcus, I love what you said about the steps. Everyone could do with them. I love the fact that you are willing to write about tough subjects and deal with subtleties and nuance. Not so easy. This reminds me of a quote, or a part quote: Tyranny is the removal of nuance.' Not sure the source but I like it. If we unpick any person, there's always a reason, often hidden, for odd behaviour. Trouble is who has time or patience for such an endeavour.?As I get paid to do it, I don't really want to be doing it in my free time.